Grant reporting

Grant reporting, learning visits and sharing feedback for funded organisations

Our impact and learning processes

In common with most funders, we collect impact and learning reports from every organisation and project we fund, and visit every organisation at least once in person during assessment. 

The information we gather through reports, visits, phone calls and via email is crucial for us to understand and improve our impact and to guide our future policies and programmes, but we have worked hard to streamline these processes to reduce the burden our reporting places on organisations.

Graphic showing four interlinked circles of text. Each circle leads to the next. The circles read: 1 - You complete a progress report each year of your grant.  2 - We learn from what you tell us. 3 - We share key themes and messages externally. 4 - We bring it all together to improve what we do.

What’s included on this page?

Annual impact and learning reports

We require every organisation we fund to complete an Impact and Learning Report on an annual basis. 

A member of our team will contact your organisation to ask you to fill the report in. We can help you to complete these forms on a phone call if that’s easier for you.

A report completed by a funded organisation at the end of each year of their grant except for the final year.

A report completed by a funded organisation at the end of their grant.

These reports are used for all grants across all funding streams and including Stepping Stones, Small Grants, Capital Grants and Strategic initiatives, except for Eco audits and Access audits.

The report is an opportunity to set down the key progress and setbacks of the project or service we’ve funded your organisation to deliver, by enabling you to:

  • Reflect on your progress against the objectives set at application stage.
  • Take pride in your achievements, learn from any challenges you have faced and communicate any needs with your funding manager.
  • Raise any needs you are noticing in London.
  • Feedback on your experience with City Bridge Foundation and how we can support you further.

Crucially, for us these reports help us to check each grant has been used for its approved purpose. They are also designed to help us to respond to changing needs and to champion good practice in London by:

  • Identifying the wider trends or changes affecting communities and funded organisations’ work.
  • Understanding the effectiveness of different projects or approaches and highlighting innovation.
  • Measuring the difference our grant-making programmes make.

The reports are completed by your organisation online. It may also be completed on a phone/​teams call with your Funding Manager if that is easier for you. Please contact your Funding Manager if you would like to do this.

Learning visits

We regularly arrange learning visits: meeting funded organisations to find out how things are going, extend any additional support we might be able to give and to learn more about their work. We aim for these conversations to be open, honest and reflective, and to provide a space for grant-holders to give us feedback on our work on an informal, face-to-face basis. We allocate learning visits annually and prioritise those organisations that may not have had the opportunity. We aim for a minimum of 50 visits a year.

Sharing your feedback

As well as collecting information about our funded organisations’ activities, we actively seek feedback from them on the quality and effectiveness of our funding offer, interactions and processes so we can continually improve. We analyse and act on the insights about our work that we gather through:

  • feedback, case studies and learning visits

  • the free, anonymised review service GrantAdvisor UK

  • contact through our funding managers

More information on better reporting’

You can learn more about measures to make impact and learning processes more proportionate, transparent and helpful for funded organisations at the IVAR Better Reporting Initiative, of which we are a signatory.